Claim record · Migrating Unified CCE or Unified CCX to Webex Contact Center
Cisco states that the public network option cannot be changed once it is configured for a tenant.
fact · verified 2026-09-05
You cannot change the PSTN option once it is configured for a tenant.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center Deployment Guide — Cisco Systems, Inc. · tier 2 current vendor documentation · page 17, understand PSTN options
Cite this claim
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-pstn-option-cannot-be-changed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-pstn-option-cannot-be-changed
BibTeX
@misc{warmtransfer-claim-wxcc-mig-uccx-pstn-option-cannot-be-changed,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-pstn-option-cannot-be-changed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-pstn-option-cannot-be-changed},
note = {Claim wxcc-mig-uccx-pstn-option-cannot-be-changed, verified 2026-09-05}
}