Claim record · Migrating Unified CCE or Unified CCX to Webex Contact Center
Cisco's Unified CCX transition guide gives general voice over internet protocol targets of end-to-end latency under 150 milliseconds, jitter under 30 milliseconds and packet loss under 1 percent, attributed to industry standards rather than to a Cisco specification.
disputed · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- disputed
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Contact Center: Transitioning from Unified Contact Center Express to Webex Contact Center Deployment Guide — Cisco Systems, Inc. · tier 2 current vendor documentation · page 15, perform network readiness assessment
Cite this claim
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-general-voip-targets. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-general-voip-targets
BibTeX
@misc{warmtransfer-claim-wxcc-mig-uccx-general-voip-targets,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: claim wxcc-mig-uccx-general-voip-targets},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-uccx-general-voip-targets},
note = {Claim wxcc-mig-uccx-general-voip-targets, verified 2026-09-05}
}