The guide separately recommends a 3-phase transition for configuration and data: pre-migration to prepare both environments, migration preparation to define the strategy, and migration covering rollout and decommission.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Contact Center: Transitioning from Cisco Unified Contact Center Enterprise to Webex Contact Center Deployment Guide — Cisco Systems, Inc. · tier 2 current vendor documentation · pages 19 to 20, Recommended 3-Phase Transition
Cite this note
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-three-phase-data-transition. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-three-phase-data-transition
BibTeX
@misc{warmtransfer-claim-wxcc-mig-cce-three-phase-data-transition,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-three-phase-data-transition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-three-phase-data-transition},
note = {Source note wxcc-mig-cce-three-phase-data-transition, checked 2026-09-05}
}