Simple object access protocol client libraries used in Call Studio are not supported directly in Webex Contact Center Functions and must be wrapped behind a representational state transfer interface or gateway.

Checked 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Unified CCE to Webex Contact Center transition
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-functions-no-native-soap. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-functions-no-native-soap

BibTeX

@misc{warmtransfer-claim-wxcc-mig-cce-functions-no-native-soap,
  title  = {Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-functions-no-native-soap},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-functions-no-native-soap},
  note   = {Source note wxcc-mig-cce-functions-no-native-soap, checked 2026-09-05}
}

Read in context