The Cloud Connect path to Analyzer requires Unified CCE release 12.x or later with Cloud Connect enabled and onboarded.
Checked 2026-09-05
Unified CCE must be 12.x or later
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Unified CCE to Webex Contact Center transition
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Contact Center: Transitioning from Cisco Unified Contact Center Enterprise to Webex Contact Center Deployment Guide — Cisco Systems, Inc. · tier 2 current vendor documentation · page 93, Prerequisites
Cite this note
APA
WarmTransfer. (2026, September 5). Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-cloud-connect-requires-12-x. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-cloud-connect-requires-12-x
BibTeX
@misc{warmtransfer-claim-wxcc-mig-cce-cloud-connect-requires-12-x,
title = {Migrating Unified CCE or Unified CCX to Webex Contact Center: source note wxcc-mig-cce-cloud-connect-requires-12-x},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mig-cce-cloud-connect-requires-12-x},
note = {Source note wxcc-mig-cce-cloud-connect-requires-12-x, checked 2026-09-05}
}