Claim record · Model Context Protocol actions in Webex contact centre AI
For each Model Context Protocol action Cisco exposes the tool name description and server details, the input parameters sent, the output returned, an execution state of success or failure, latency in milliseconds, the server name and identifier, and a transaction identifier.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex AI Agent
- Subsystem
- Model Context Protocol tool calling
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex AI Agent Studio Administration guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure MCP client action, Verify MCP tool status
Cite this claim
APA
WarmTransfer. (2026, September 5). Model Context Protocol actions in Webex contact centre AI: claim wxcc-mcp-per-call-observability. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mcp-per-call-observability
BibTeX
@misc{warmtransfer-claim-wxcc-mcp-per-call-observability,
title = {Model Context Protocol actions in Webex contact centre AI: claim wxcc-mcp-per-call-observability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mcp-per-call-observability},
note = {Claim wxcc-mcp-per-call-observability, verified 2026-09-05}
}