For each Model Context Protocol action Cisco exposes the tool name description and server details, the input parameters sent, the output returned, an execution state of success or failure, latency in milliseconds, the server name and identifier, and a transaction identifier.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex AI Agent
- Subsystem
- Model Context Protocol tool calling
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex AI Agent Studio Administration guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure MCP client action, Verify MCP tool status
Cite this note
APA
WarmTransfer. (2026, September 5). Model Context Protocol actions in Webex contact centre AI: source note wxcc-mcp-per-call-observability. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mcp-per-call-observability
BibTeX
@misc{warmtransfer-claim-wxcc-mcp-per-call-observability,
title = {Model Context Protocol actions in Webex contact centre AI: source note wxcc-mcp-per-call-observability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mcp-per-call-observability},
note = {Source note wxcc-mcp-per-call-observability, checked 2026-09-05}
}