Claim record · Model Context Protocol actions in Webex contact centre AI
Cisco's developer blog states that its Agent Central Service integrates AGNTCY directory and identity components for registration, discovery and verification of internal and external MCP servers.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- Model Context Protocol tool calling
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Webex Leverages AGNTCY Directory and Identity for Agentic Apps — Cisco Systems, Inc. (Webex for Developers) · tier 4 archived vendor documentation · blog body, Agent Central Service section
Cite this claim
APA
WarmTransfer. (2026, September 5). Model Context Protocol actions in Webex contact centre AI: claim wxcc-mcp-agent-central-service. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-mcp-agent-central-service
BibTeX
@misc{warmtransfer-claim-wxcc-mcp-agent-central-service,
title = {Model Context Protocol actions in Webex contact centre AI: claim wxcc-mcp-agent-central-service},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-mcp-agent-central-service},
note = {Claim wxcc-mcp-agent-central-service, verified 2026-09-05}
}