Practitioners validate caller-entered digits in a Condition with the Pebble length filter, for example checking that a callback number has 10 digits and reprompting otherwise.

field report · Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer Condition activity
Deployment
multi-tenant
Region
not restricted
Release range
as of 2022-11-30
Status
field report
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-condition-length-check. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-condition-length-check

BibTeX

@misc{warmtransfer-claim-wxcc-ivr-menu-setup-condition-length-check,
  title  = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-condition-length-check},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-condition-length-check},
  note   = {Source note wxcc-ivr-menu-setup-condition-length-check, checked 2026-10-02}
}

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