Collect Digits accepts DTMF digits 0 through 9 and the letters A, B, C and D; the caller can enter # or * as a termination symbol, and the termination symbols cannot be used for any other purpose in the activity.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Collect Digits activity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Activities in Voice > Collect Digits (accepted input)
Cite this note
APA
WarmTransfer. (2026, October 2). Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-cd-accepted-input. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-cd-accepted-input
BibTeX
@misc{warmtransfer-claim-wxcc-ivr-menu-setup-cd-accepted-input,
title = {Building IVR menus and collecting digits in Webex Contact Center flows: source note wxcc-ivr-menu-setup-cd-accepted-input},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ivr-menu-setup-cd-accepted-input},
note = {Source note wxcc-ivr-menu-setup-cd-accepted-input, checked 2026-10-02}
}