If an entry point points at a version label other than the one the administrator recently published, callers will run the older flow version, so a republished fix may appear not to take effect.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer versioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel > Entry point settings > Version Label
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-wrong-version-live. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-wrong-version-live
BibTeX
@misc{warmtransfer-claim-wxcc-inbound-call-failures-wrong-version-live,
title = {Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-wrong-version-live},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-wrong-version-live},
note = {Source note wxcc-inbound-call-failures-wrong-version-live, checked 2026-09-30}
}