Control Hub shows a Local Gateway trunk as Online, Offline, Impaired (at least one Webex Calling Edge proxy cannot connect) or Unknown (connection in progress for a new gateway).
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Local Gateway trunks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of article update 2026-09-07
- Checked
- 2026-09-30
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Trunk status
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-trunk-status. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-trunk-status
BibTeX
@misc{warmtransfer-claim-wxcc-inbound-call-failures-trunk-status,
title = {Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-trunk-status},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-trunk-status},
note = {Source note wxcc-inbound-call-failures-trunk-status, checked 2026-09-30}
}