Entry point configuration includes a routing flow selection and a Version Label field that chooses which version of that flow the entry point runs.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- entry point configuration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of article update 2025-07-31
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel > Entry point settings > Routing Flow; Version Label
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-ep-version-label. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-ep-version-label
BibTeX
@misc{warmtransfer-claim-wxcc-inbound-call-failures-ep-version-label,
title = {Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-ep-version-label},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-ep-version-label},
note = {Source note wxcc-inbound-call-failures-ep-version-label, checked 2026-09-30}
}