Source note · Calling an external API from a Webex Contact Center flow
When an HTTP Request activity is placed immediately after the Queue Contact activity, the HTTP Request may not retrieve the required data.
Checked 2026-09-30
When you place an HTTP Request activity immediately after the Queue Contact activity, the HTTP Request may not retrieve the required data.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer HTTP Request activity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · note sentence returned verbatim by WebFetch
Cite this note
APA
WarmTransfer. (2026, September 30). Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-after-queue-contact. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-after-queue-contact
BibTeX
@misc{warmtransfer-claim-wxcc-http-request-setup-after-queue-contact,
title = {Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-after-queue-contact},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-after-queue-contact},
note = {Source note wxcc-http-request-setup-after-queue-contact, checked 2026-09-30}
}