From 2026-04-24 the NewPhoneContact start activity is renamed NewContact, as part of an omnichannel start node.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- since 2026-04-24
- Checked
- 2026-10-01
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · entry dated April 24, 2026, 'Flow Designer Omnichannel Start Node and End Node Enhancements'
Cite this note
APA
WarmTransfer. (2026, October 1). Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-newcontact-rename. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-newcontact-rename
BibTeX
@misc{warmtransfer-claim-wxcc-flow-version-label-setup-newcontact-rename,
title = {Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-newcontact-rename},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-newcontact-rename},
note = {Source note wxcc-flow-version-label-setup-newcontact-rename, checked 2026-10-01}
}