Since 2026-07-29, a public Flow schema and Flow V2 APIs on the Webex Contact Center Developer Portal let administrators and developers author, validate and manage flows programmatically.
Checked 2026-10-01
Administrators and developers can now use public Flow schema and Flow V2 APIs in the Webex Contact Center Developer Portal to author, validate, and manage flows programmatically.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow APIs
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- since 2026-07-29
- Checked
- 2026-10-01
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · entry dated July 29, 2026, 'Programmatic Flow Design with public Flow Schema and new APIs'
Cite this note
APA
WarmTransfer. (2026, October 1). Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-flow-v2-apis. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-flow-v2-apis
BibTeX
@misc{warmtransfer-claim-wxcc-flow-version-label-setup-flow-v2-apis,
title = {Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-flow-v2-apis},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-flow-v2-apis},
note = {Source note wxcc-flow-version-label-setup-flow-v2-apis, checked 2026-10-01}
}