In a channel's entry point settings, the Routing flow drop-down selects the flow assigned to that entry point.
Checked 2026-10-01
Choose a flow from the drop-down list to assign to this entry point.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · entry point settings table, 'Routing flow' row
Cite this note
APA
WarmTransfer. (2026, October 1). Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-channel-routing-flow-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-channel-routing-flow-field
BibTeX
@misc{warmtransfer-claim-wxcc-flow-version-label-setup-channel-routing-flow-field,
title = {Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-channel-routing-flow-field},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-channel-routing-flow-field},
note = {Source note wxcc-flow-version-label-setup-channel-routing-flow-field, checked 2026-10-01}
}