The blog says the version label in use is chosen at the entry point and applies to every contact arriving on that entry point.
Checked 2026-10-01
The above versions can be assigned from the Entry Point for all contacts, to the Flow version label that is being used.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-08-07
- Checked
- 2026-10-01
Sources
- Rapidly Adapt Your CX Workflows With Webex Contact Center Flow Designer — Cisco Systems, Inc. (Webex for Developers) · tier 4 archived vendor documentation · section 'Flow Versioning', implementation paragraph
Cite this note
APA
WarmTransfer. (2026, October 1). Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-blog-entry-point-assign. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-blog-entry-point-assign
BibTeX
@misc{warmtransfer-claim-wxcc-flow-version-label-setup-blog-entry-point-assign,
title = {Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-blog-entry-point-assign},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-blog-entry-point-assign},
note = {Source note wxcc-flow-version-label-setup-blog-entry-point-assign, checked 2026-10-01}
}