Source note · Troubleshooting Webex Contact Center flows
The Queue To Agent activity reports failure values including AGENT_UNAVAILABLE, AGENT_NOT_FOUND, AGENT_NOT_LOGGED_IN, AGENT_BUSY, FEATURE_NOT_ENABLED, INVALID_VTEAM_ERROR, VTEAM_TRANSITION_LIMIT_REACHED and INVALID_OPERATION_FOR_INTERACTION_STATE.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Queue To Agent
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Queue To Agent' > failure code table
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-to-agent-codes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-to-agent-codes
BibTeX
@misc{warmtransfer-claim-wxcc-flow-troubleshooting-queue-to-agent-codes,
title = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-to-agent-codes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-to-agent-codes},
note = {Source note wxcc-flow-troubleshooting-queue-to-agent-codes, checked 2026-09-25}
}