A contact can carry at most 10 skill requirements, and a queue can hold at most 20 Call Distribution Groups and 250 teams across all its Call Distribution Groups.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Routing limits
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-structural-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-structural-limits

BibTeX

@misc{warmtransfer-claim-wxcc-flow-troubleshooting-queue-structural-limits,
  title  = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-structural-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-structural-limits},
  note   = {Source note wxcc-flow-troubleshooting-queue-structural-limits, checked 2026-09-25}
}

Read in context