Source note · Troubleshooting Webex Contact Center flows
Queue Contact failure code 4, INVALID_QUEUE, means the activity specified an invalid queue; code 2, INVALID_ROUTING_STRATEGY, means the chosen routing strategy is invalid.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Queue Contact
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Queue Contact' > failure code table
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-contact-invalid-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-contact-invalid-queue
BibTeX
@misc{warmtransfer-claim-wxcc-flow-troubleshooting-queue-contact-invalid-queue,
title = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-queue-contact-invalid-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-queue-contact-invalid-queue},
note = {Source note wxcc-flow-troubleshooting-queue-contact-invalid-queue, checked 2026-09-25}
}