Flow Designer event flows are optional and asynchronous to the main flow: they can fire at unpredictable points such as agent acceptance, and each event flow needs its own start and end with no activities shared with other flows.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer event flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-event-flows-async. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-event-flows-async

BibTeX

@misc{warmtransfer-claim-wxcc-flow-troubleshooting-event-flows-async,
  title  = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-event-flows-async},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-event-flows-async},
  note   = {Source note wxcc-flow-troubleshooting-event-flows-async, checked 2026-09-25}
}

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