Cisco guidance is to put a Case activity after the HTTP Request activity and branch on the returned HTTP status code (httpStatusCode), for example to check for 200 OK and to handle each error code the target API defines.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer HTTP Request
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-case-on-status-code. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-case-on-status-code

BibTeX

@misc{warmtransfer-claim-wxcc-flow-troubleshooting-case-on-status-code,
  title  = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-case-on-status-code},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-case-on-status-code},
  note   = {Source note wxcc-flow-troubleshooting-case-on-status-code, checked 2026-09-25}
}

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