Source note · Building a first Webex Contact Center flow
A skill profile is a set of skills with assigned values that is assigned to an agent-based team or to an individual agent, and it is created under User Management > Skill Profile > Create Skill Profile.
Checked 2026-09-25
A skill profile is a set of skills, each with an assigned value, that you assign to an agent-based team or to an individual agent.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage skill profiles (Webex Contact Center) — Cisco Systems · tier 2 current vendor documentation · Skill profiles; overview and Create a skill profile
Cite this note
APA
WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-skill-profile-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-skill-profile-def
BibTeX
@misc{warmtransfer-claim-wxcc-first-flow-setup-skill-profile-def,
title = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-skill-profile-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-skill-profile-def},
note = {Source note wxcc-first-flow-setup-skill-profile-def, checked 2026-09-25}
}