A queue requires a name of up to 80 characters, a contact direction (Inbound or Outdial), a channel type, a service level threshold and a maximum time in queue.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-queue-required-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-queue-required-fields

BibTeX

@misc{warmtransfer-claim-wxcc-first-flow-setup-queue-required-fields,
  title  = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-queue-required-fields},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-queue-required-fields},
  note   = {Source note wxcc-first-flow-setup-queue-required-fields, checked 2026-09-25}
}

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