Source note · Building a first Webex Contact Center flow
The channel Routing Flow field is where you choose the flow, from the flows under Customer Experience > Flows, that handles contacts arriving at the entry point.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a channel; Routing Flow field
Cite this note
APA
WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-channel-routing-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-channel-routing-flow
BibTeX
@misc{warmtransfer-claim-wxcc-first-flow-setup-channel-routing-flow,
title = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-channel-routing-flow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-channel-routing-flow},
note = {Source note wxcc-first-flow-setup-channel-routing-flow, checked 2026-09-25}
}