Webex Contact Center channels (entry points) are created in Control Hub under Services > Contact Center > Customer Experience > Channels by clicking Create.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
channels
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-channel-menu-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-channel-menu-path

BibTeX

@misc{warmtransfer-claim-wxcc-first-flow-setup-channel-menu-path,
  title  = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-channel-menu-path},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-channel-menu-path},
  note   = {Source note wxcc-first-flow-setup-channel-menu-path, checked 2026-09-25}
}

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