Source note · Building a first Webex Contact Center flow
At Agent Desktop sign-in the agent picks how to handle calls: Desktop (WebRTC in the browser), Extension (a Webex Calling extension) or Dial Number (a Webex Calling dial number).
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Sign in to Webex Contact Center Desktop — Cisco Systems · tier 2 current vendor documentation · Sign in to Desktop; Handle calls using
Cite this note
APA
WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-agent-telephony-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-agent-telephony-options
BibTeX
@misc{warmtransfer-claim-wxcc-first-flow-setup-agent-telephony-options,
title = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-agent-telephony-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-agent-telephony-options},
note = {Source note wxcc-first-flow-setup-agent-telephony-options, checked 2026-09-25}
}