Source note · Webex Contact Center Flow Designer architecture
The system extracts at most 20 headers from an incoming SIP INVITE message; if more than 20 are present, only the first 20 alphabetically sorted headers are extracted.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · NewContact / SIP header extraction
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Contact Center Flow Designer architecture: source note wxcc-fd-sip-header-extraction-limit-20. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-fd-sip-header-extraction-limit-20
BibTeX
@misc{warmtransfer-claim-wxcc-fd-sip-header-extraction-limit-20,
title = {Webex Contact Center Flow Designer architecture: source note wxcc-fd-sip-header-extraction-limit-20},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-fd-sip-header-extraction-limit-20},
note = {Source note wxcc-fd-sip-header-extraction-limit-20, checked 2026-09-04}
}