Claim record · Webex Contact Center Flow Designer architecture
The position in queue value is set to the number of contacts already waiting plus one when the contact is not yet queued and the activity does not return empty after the contact leaves the queue.
fact · verified 2026-09-15
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-15
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Get Queue Info activity
Cite this claim
APA
WarmTransfer. (2026, September 15). Webex Contact Center Flow Designer architecture: claim wxcc-fd-position-in-queue-is-prospective. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-fd-position-in-queue-is-prospective
BibTeX
@misc{warmtransfer-claim-wxcc-fd-position-in-queue-is-prospective,
title = {Webex Contact Center Flow Designer architecture: claim wxcc-fd-position-in-queue-is-prospective},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-fd-position-in-queue-is-prospective},
note = {Claim wxcc-fd-position-in-queue-is-prospective, verified 2026-09-15}
}