Source note · Webex Contact Center Flow Designer architecture
The position in queue value is set to the number of contacts already waiting plus one when the contact is not yet queued and the activity does not return empty after the contact leaves the queue.
Checked 2026-09-15
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Flow Designer, Get Queue Info activity
Cite this note
APA
WarmTransfer. (2026, September 15). Webex Contact Center Flow Designer architecture: source note wxcc-fd-position-in-queue-is-prospective. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-fd-position-in-queue-is-prospective
BibTeX
@misc{warmtransfer-claim-wxcc-fd-position-in-queue-is-prospective,
title = {Webex Contact Center Flow Designer architecture: source note wxcc-fd-position-in-queue-is-prospective},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-fd-position-in-queue-is-prospective},
note = {Source note wxcc-fd-position-in-queue-is-prospective, checked 2026-09-15}
}