Source note · Setting up Webex Contact Center entry points and queues
Cisco advises successfully making inbound and outbound calls over the chosen Webex Calling PSTN connectivity option before deploying Webex Contact Center.
Checked 2026-09-30
Before deploying Webex Contact Center, you should successfully make inbound and outbound calls using your chosen Webex Calling PSTN connectivity option.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · PSTN connectivity, testing note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-test-pstn-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-test-pstn-first
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-test-pstn-first,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-test-pstn-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-test-pstn-first},
note = {Source note wxcc-entry-point-queue-setup-test-pstn-first, checked 2026-09-30}
}