Source note · Setting up Webex Contact Center entry points and queues
At Agent Desktop sign-in the agent chooses how to handle calls (Desktop, Extension or Dial Number) and chooses a team from the Team drop-down list.
Checked 2026-09-30
Choose your team from the Team drop-down list
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Sign in, Interaction Preferences and Team
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-signin-team. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-signin-team
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-signin-team,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-signin-team},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-signin-team},
note = {Source note wxcc-entry-point-queue-setup-signin-team, checked 2026-09-30}
}