A queue's maximum time in queue is the time after which the contact, of any media type, is terminated.

Checked 2026-09-30

enter the time after which the contact (all media types) is terminated
Vendor
Cisco
Product
Webex Contact Center
Subsystem
queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-q-max-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-q-max-time

BibTeX

@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-q-max-time,
  title  = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-q-max-time},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-q-max-time},
  note   = {Source note wxcc-entry-point-queue-setup-q-max-time, checked 2026-09-30}
}

Read in context