Source note · Setting up Webex Contact Center entry points and queues
An outdial entry point is configured with a routing flow, a music on hold audio file and an outdial queue chosen from a list.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Outdial Entry Point settings
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-outdial-ep-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-outdial-ep-fields
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-outdial-ep-fields,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-outdial-ep-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-outdial-ep-fields},
note = {Source note wxcc-entry-point-queue-setup-outdial-ep-fields, checked 2026-09-30}
}