In the Queue Contact activity, Static Queue routes every contact to the single queue chosen in the Queue drop-down list.

Checked 2026-09-30

route contacts to the single queue chosen in the Queue drop-down list
Vendor
Cisco
Product
Webex Contact Center
Subsystem
flow designer
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-fd-static-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-fd-static-queue

BibTeX

@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-fd-static-queue,
  title  = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-fd-static-queue},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-fd-static-queue},
  note   = {Source note wxcc-entry-point-queue-setup-fd-static-queue, checked 2026-09-30}
}

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