Source note · Setting up Webex Contact Center entry points and queues
The service level threshold field on an inbound telephony entry point has no functional impact on the system's calculations, and any placeholder value may be entered.
Checked 2026-09-30
The service level threshold field has no functional impact on the system's calculations, you may enter any dummy number for the threshold duration.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Entry Point Settings, Service level threshold
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-ep-slt-no-effect. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-ep-slt-no-effect
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-ep-slt-no-effect,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-ep-slt-no-effect},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-ep-slt-no-effect},
note = {Source note wxcc-entry-point-queue-setup-ep-slt-no-effect, checked 2026-09-30}
}