Source note · Setting up Webex Contact Center entry points and queues
An entry point is the association of an inbound telephone number with an IVR service flow in Webex Contact Center.
Checked 2026-09-30
the association of the inbound telephone number to an Interactive Voice Response (IVR) service flow in your Webex Contact Center
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Entry points section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-ep-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-ep-definition
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-ep-definition,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-ep-definition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-ep-definition},
note = {Source note wxcc-entry-point-queue-setup-ep-definition, checked 2026-09-30}
}