The Version 2 channel provider Custom Parameters must include a region key whose value is one of us1, ca1, eu1, eu2, anz1, jp1 or sg1 according to the Webex Contact Center data centre.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center CRM Connector for Microsoft Dynamics 365
- Subsystem
- channel provider
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center CRM Connector for Microsoft Dynamics 365 (Version2-New) — Cisco · tier 2 current vendor documentation · Set Up the Webex Contact Center Connector for Microsoft Dynamics 365, Custom Parameters row and region list
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-region-param. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-region-param
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-v2-region-param,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-region-param},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-region-param},
note = {Source note wxcc-dynamics-365-setup-v2-region-param, checked 2026-09-30}
}