Cisco's CIF 2.0 channel provider values are Name WebexChannelProvider, Unique Name wxcc_channelProvider_Dynamics, Label Webex Contact Center, Enable Outbound Communication Yes, Channel Order 1, API Version 2 and Enable Analytics No.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center CRM Connector for Microsoft Dynamics 365
Subsystem
channel provider
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-provider-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-provider-fields

BibTeX

@misc{warmtransfer-claim-wxcc-dynamics-365-setup-v2-provider-fields,
  title  = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-provider-fields},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-provider-fields},
  note   = {Source note wxcc-dynamics-365-setup-v2-provider-fields, checked 2026-09-30}
}

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