The Version 2 connector article configures single-session apps with a channel provider created in the Channel Integration Framework app using the same specifications as the multisession setup but the CIF version 1 APIs.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center CRM Connector for Microsoft Dynamics 365
- Subsystem
- channel provider
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center CRM Connector for Microsoft Dynamics 365 (Version2-New) — Cisco · tier 2 current vendor documentation · Configure Channel Provider (Channel integration framework version v1 configurations)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-cif-v1-section. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-cif-v1-section
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-v2-cif-v1-section,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-v2-cif-v1-section},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-v2-cif-v1-section},
note = {Source note wxcc-dynamics-365-setup-v2-cif-v1-section, checked 2026-09-30}
}