A CIF 1.0 communication widget cannot be loaded in Omnichannel for Customer Service.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework 1.0
- Subsystem
- compatibility
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- FAQ about Dynamics 365 Channel Integration Framework — Microsoft · tier 2 current vendor documentation · Can I load the Dynamics 365 Channel Integration Framework 1.0 communication widget in Omnichannel for Customer Service?
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v1-not-omnichannel. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v1-not-omnichannel
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-ms-v1-not-omnichannel,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v1-not-omnichannel},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v1-not-omnichannel},
note = {Source note wxcc-dynamics-365-setup-ms-v1-not-omnichannel, checked 2026-09-30}
}