After installation, Cisco says to confirm in the Power Platform admin center that both the Webex Contact Center CRM Connector and Dynamics 365 Channel Integration Framework show the status Installed.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center CRM Connector for Microsoft Dynamics 365
- Subsystem
- installation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center CRM Connector for Microsoft Dynamics 365 (Version2-New) — Cisco · tier 2 current vendor documentation · Install Webex Contact Center CRM Connector for Microsoft Dynamics 365, final step
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-install-verify-ppac. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-install-verify-ppac
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-install-verify-ppac,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-install-verify-ppac},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-install-verify-ppac},
note = {Source note wxcc-dynamics-365-setup-install-verify-ppac, checked 2026-09-30}
}