Microsoft recommends certificate credentials over client secrets, accepts .cer, .pem or .crt uploads, and advises that self-signed certificates are for testing while production should use a CA-signed certificate managed in Azure Key Vault.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Entra ID
- Subsystem
- app credentials
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Add and manage app credentials in Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Add a credential to your application; Add a certificate tab
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-entra-cert-guidance. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-entra-cert-guidance
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-entra-cert-guidance,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-entra-cert-guidance},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-entra-cert-guidance},
note = {Source note wxcc-dynamics-365-setup-entra-cert-guidance, checked 2026-09-30}
}