Channel Integration Framework 2.0 requires an active Microsoft Dynamics 365 Customer Service Enterprise subscription in the tenant for each user.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework 2.0
- Subsystem
- licensing
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- System requirements for Dynamics 365 Channel Integration Framework 2.0 — Microsoft · tier 2 current vendor documentation · Licensing
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v2-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v2-license
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-cif-v2-license,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v2-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v2-license},
note = {Source note wxcc-dynamics-365-setup-cif-v2-license, checked 2026-09-30}
}