Channel Integration Framework 2.0 is available with Copilot Service workspace and Omnichannel for Customer Service rather than as a separate install.
Checked 2026-09-30
Dynamics 365 Channel Integration Framework 2.0 is available with Copilot Service workspace and Omnichannel for Customer Service.
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework 2.0
- Subsystem
- installation
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Get Dynamics 365 Channel Integration Framework 2.0 — Microsoft · tier 2 current vendor documentation · Get Dynamics 365 Channel Integration Framework 2.0, first paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v2-availability. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v2-availability
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-cif-v2-availability,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v2-availability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v2-availability},
note = {Source note wxcc-dynamics-365-setup-cif-v2-availability, checked 2026-09-30}
}