Microsoft states that installing Channel Integration Framework 1.0 from the Microsoft Marketplace is no longer supported and that it is available only on organizations with Dynamics 365 Customer Service.

Checked 2026-09-30

Installing Channel Integration Framework from the Microsoft Marketplace is no longer supported and is only available on organizations with Dynamics 365 Customer Service.
Vendor
Microsoft
Product
Dynamics 365 Channel Integration Framework 1.0
Subsystem
installation
Deployment
saas
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v1-marketplace-ended. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v1-marketplace-ended

BibTeX

@misc{warmtransfer-claim-wxcc-dynamics-365-setup-cif-v1-marketplace-ended,
  title  = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-cif-v1-marketplace-ended},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-cif-v1-marketplace-ended},
  note   = {Source note wxcc-dynamics-365-setup-cif-v1-marketplace-ended, checked 2026-09-30}
}

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