The Version 2 connector is installed from Dynamics 365 by selecting the gear icon, Advanced Settings, Microsoft AppSource, searching for Webex Contact Center CRM Connector for Microsoft Dynamics 365, selecting Get it now and accepting the legal terms and privacy statement.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center CRM Connector for Microsoft Dynamics 365
Subsystem
installation
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-appsource-install. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-appsource-install

BibTeX

@misc{warmtransfer-claim-wxcc-dynamics-365-setup-appsource-install,
  title  = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-appsource-install},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-appsource-install},
  note   = {Source note wxcc-dynamics-365-setup-appsource-install, checked 2026-09-30}
}

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