In the Flow Designer Virtual Agent activity's Advanced Settings, No-Input Timeout defaults to 5 seconds and can be 1 to 30 seconds; it applies to voice or DTMF input.
Checked 2026-10-02
The default value is 5 seconds. The value can range from 1 to 30 seconds.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer Virtual Agent activity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · activity 'Virtual Agent', Advanced Settings, No-Input Timeout
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-va-noinput-range. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-va-noinput-range
BibTeX
@misc{warmtransfer-claim-wxcc-dtmf-troubleshooting-va-noinput-range,
title = {Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-va-noinput-range},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-va-noinput-range},
note = {Source note wxcc-dtmf-troubleshooting-va-noinput-range, checked 2026-10-02}
}