Dialogflow CX processes DTMF only through telephony integrations, where the key presses are converted to text end-user input.
Checked 2026-10-02
- Vendor
- Product
- Dialogflow CX
- Subsystem
- DTMF
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- DTMF for telephony integrations — Google Cloud · tier 2 current vendor documentation · page introduction
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-dfcx-telephony-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-dfcx-telephony-only
BibTeX
@misc{warmtransfer-claim-wxcc-dtmf-troubleshooting-dfcx-telephony-only,
title = {Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-dfcx-telephony-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-dfcx-telephony-only},
note = {Source note wxcc-dtmf-troubleshooting-dfcx-telephony-only, checked 2026-10-02}
}