Cisco's BYOVA sample code README lists DTMF in the conceptual contract both BYOVA transport variants implement, alongside session start, audio, events, transfer and end.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Bring Your Own Virtual Agent
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-byova-contract-dtmf. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-byova-contract-dtmf

BibTeX

@misc{warmtransfer-claim-wxcc-dtmf-troubleshooting-byova-contract-dtmf,
  title  = {Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-byova-contract-dtmf},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-byova-contract-dtmf},
  note   = {Source note wxcc-dtmf-troubleshooting-byova-contract-dtmf, checked 2026-10-02}
}

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