In Webex AI Agent Studio DTMF settings, Max length for caller DTMF input defaults to 16 characters and can be 8 to 32.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex AI Agent Studio
- Subsystem
- DTMF settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Webex AI Agent Studio Administration guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Configure the DTMF settings', Max length
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-ai-agent-max-length. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-ai-agent-max-length
BibTeX
@misc{warmtransfer-claim-wxcc-dtmf-troubleshooting-ai-agent-max-length,
title = {Troubleshooting DTMF digits not detected in Webex Contact Center flows: source note wxcc-dtmf-troubleshooting-ai-agent-max-length},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dtmf-troubleshooting-ai-agent-max-length},
note = {Source note wxcc-dtmf-troubleshooting-ai-agent-max-length, checked 2026-10-02}
}